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  • Do you charge Taxes? Why are they not showing in my cart?
    Yes. Taxes do not show in your cart details because they are calculated and added during the actual payment phase of your check out process.
  • What is the return policy?
    Items can only be returned within 14 business days from delivery date. Returns must include original receipt & packaging and cannot be defective, torn, previously worn or otherwise damaged. Other conditions (e.g. restocking fee for returns) may apply. Customer pays for "return" shipping. Please see "Returns & Cancellations" for more info. *Note: Cosmetic products cannot not be returned. They are NOT accepted, and will be returned to sender (if product has been shipped back to KJ's Bargains).
  • Can I request a specific item I'm interested in at Wholesale cost?
    Yes, go to the contacts tab and send us a message. We will try our best to find the product you're interested in to add to our collection. If we cannot find it at the best wholesale cost, we will contact you and let you know.
  • Are your Products used or new?
    Many of our Cosmetic Products are Shelf Pulls or Liquidation items, that is how we are able to offer you these products for pennies on the Dollar. Therefor most (not all) products you see here on our website do NOT come in or with their original packaging. (We will repackage/wrap anything not sealed or packaged) This fact does not meant you are purchasing "used" products, you are most definitely not. Some of the Cosmetic shelf pull items may show signs of handling from previous customers IN STORE, but we promise every item is new regardless. Some products do come in their original wrap or packaging, with a sales tag or label on it. (All images depict the actual item and condition). All other products (besides most cosmetic items) are NOT Liquidation items nor shelf pulls, but you're still getting them at or below wholesale prices. We hope you enjoy browsing and shopping with us. If you have any questions, concerns, requests, please don't hesitate to contact us. Or chat with us Live from any page on this website (right bottom corner).
  • How can I check my order history?
    On the HOME page click "Customer Sign In" (upper left corner), you must sign up first before any history is available. If you're already signed up, just sign in with your registered log in ID and password.
  • What forms of Payments do you accept?
    *NoteNote Squarepayment is optional for those who do not feel comfortable paying with their CC online. However, that pay option only applies to orders placed for pick up, and is not an option as an "Online" payment.
  • Can I pick up my order?
    Yes, once you have emailed us your order, please wait for email confirmation from us stating "Your order is ready for pick up". You must bring a vaild ID and your Order number with you (order nr. is located at the top right corner of your Invoice).
  • Do you offer Warranty and how does it work?
    Yes, we offer Warranty on selected products (e.g. Watches). Standard Coverage Covers defects in materials and workmanship under normal use and service from the original date of purchase for the period specified. In most cases, standard coverage is an extension of the manufacturer’s warranty. This coverage does not offer protection from damage such as physical, impact, cosmetic, water or corrosion. It also does not cover lost or stolen devices. If your device qualifies for Standard Coverage, we’ll attempt to fix it. If your device cannot be repaired, will either replace the item or reimburse you for the current market value of a replacement. Accidental Damage Coverage We understand that sometimes accidents happen. Accidental coverage is an add-on to our Standard Coverage which includes protection from unintentional damages, such as physical/impact and liquid damage. This is the perfect plan to protect your device against accidental drops under 6ft and liquid spills. Unless additional options were included with your coverage, this warranty does NOT cover loss or theft, willful damage, misuse, damage due to neglect, drops over 6 feet, fire damage, or full immersion in liquids of any kind. It doesn’t cover damage caused by using the product in a way the manufacturer never intended, nor does it cover damage caused by natural disasters or animals (dog or cat chewing the product.) What is NOT covered? Items that fail within the first 30 days or have a pre-existing condition. We also do not cover consumer replaceable parts such as batteries, ink cartridges lenses, or cables. Nor do we cover software problems, including software for computers or cell phones. If your broken product qualifies for Manufacturer or Accidental Damage Coverage, we’ll email you and ask you to return the product to us. *Some warranty plans may have deductibles.
  • How do I place an order for square pay option?
    Simply place your order online, during the check out process you will have the option to chose Square, when you pick up your order we can take your payment via square on the spot.
  • Can I cancel my order, and how?"
    Yes. Orders placed and paid for "online" must be cancelled within 24 hours. Depending on your Financial Institution, charges may or may not process after cancellation. However, if payment was processed please allow up to 30 days to see a refund issued back to your account. If you placed an order via "email", simply send us another email stating you wish to cancel your order, and provide us with your order #.
  • How fast do you ship? And when can I expect my order?
    All orders process and ship within 48 hours after payment has cleared. Orders placed after 2pm on Friday's, will be processed the following Monday or when payment has cleared. Please allow between 3-10 business days for delivery, depending on your location and the Shipping option you chose during check out. If you choose "pick up" instead of shipping, your order should be ready within 24-48 hrs., please wait for the email confirmation from us stating your order is ready for pick up.

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